TSS is a pre-order store, run by a working racquet stringer in California. That means we do not keep reels sitting on a shelf. When you order, we collect orders together and place batch orders with our overseas suppliers, then ship your reel to you as soon as the batch arrives.
How it works
- You order and pay on this site, like any other store.
- We batch orders and buy from our suppliers overseas — usually within a few days of your order.
- Your reel ships to you once the batch arrives. Most orders ship in about 2–3 weeks from the day you order.
If something is out of stock
Occasionally a supplier sells out after you have ordered. If that happens, you choose: a full refund, or a swap to another string of equal value. We will always contact you first — never substitute without asking.
Genuine products
Every reel is a 100% genuine product, sourced from authorized overseas retailers. No fakes, no grey relabels.
Why the prices are lower than US retail
Two simple reasons: we buy where prices are lower (overseas), and we have no storefront overhead — no rent, no warehouse full of stock. The pre-order wait is the trade-off, and we price that wait into every reel.