Terms of service

By purchasing from TSS, you agree to the following:

1. Pre-orders. All products are sold as pre-orders. We batch orders and order from our suppliers; there is no order cutoff, and the expected shipping time is approximately 2–3 weeks after purchase. Timing is an estimate, not a guarantee; if a delay or availability problem affects your order, we will email you, and our Refund Policy applies.

2. Shipping area. We ship only within the following states: CA, OR, WA, AZ, NV, UT, CO, ID, MT, WY, NM, and TX. Orders addressed outside this area will be cancelled and refunded in full.

3. Shipping cost. $12 flat for a single reel; orders of two or more reels ship free within the shipping area.

4. Pricing. Prices are shown in USD. The struck-through price is the US retail price for the same product; the lower price is our TSS price. If a pricing or listing error occurs, we may cancel the affected order with a full refund.

5. Availability. Listings are offered while supplier stock and our margin requirements allow; an item may be removed or an order refunded if it becomes unavailable (see Refund Policy).

6. Contact. Questions about an order: surfcitytennis@gmail.com.